Statement of Accessibility

 

Purpose and Scope

The West Volusia Tourism Advertising Authority (WVTAA) is committed to ensuring accessibility of its website to people with disabilities. We are actively working to increase the accessibility and usability of the website.

The WVTAA does not discriminate in its programs and services on the basis of religion, age, race, color, national origin, gender, marital or parental status, or disability and complies the Americans with Disabilities Act (ADA) of 1990.

Due to the WVTAA’s integration with external vendors some areas within the site remain beyond our control.

Accessibility Assistance

If you use assistive technology and the format of any material on our website interferes with your ability to access the information, or to request a reasonable accommodation, or if you need information provided in an alternative format, please let us know via one of the methods outlined below. We will make reasonable efforts to accommodate all needs.

  • Complete our Accessibility Feedback Form
  • Contact us by email at [email protected]
  • Contact us by phone: (386) 734-0162
  • By Mail: West Volusia Tourism Bureau

Attn: Georgia Turner
11 6 West New York Ave.
DeLand, FL 32720

Any individual who believes material on this site is inaccessible and is considered to be a violation of the Americans with Disabilities Act (ADA) may file a written grievance online via our Accessibility Feedback Form, or by email [email protected], using the steps below:

At a minimum, the written grievance should include:

  • Your name
  • Your address
  • Your contact information (email and telephone number)
  • The date of the complaint
  • A description of the problem encountered
  • The URL (web address) or location of the problem page
  • Solution desired

The CVB is committed to ensuring accessibility of its website to people with disabilities. To report an accessibility issue, request accessibility assistance regarding our website content, or to request a specific electronic format, please complete our Accessibility Feedback Form. We will make reasonable efforts to accommodate all needs.

ADA Accessibility Feedback Form

If you use assistive technology (such as a screen reader, a Braille reader, or TTY) and the format of any material on this website interferes with your ability to access information, please contact us. To enable us to respond in a manner most helpful to you, please provide the link you are trying to access, the preferred format in which to receive the material, and your contact information. We will make reasonable efforts to accommodate all needs.